Privacy Policy

At CollectrsInc, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

Personal Information

When you place an order or register on our site, we may collect:

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through our payment gateway)
• Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our website and user experience
• Send promotional emails about new products and special offers (with your consent)
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments (such as Instamojo), and delivering products (shipping companies).
• Legal Requirements: We may disclose your information if required by law, court order, or government regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Payment Security

All payment transactions are processed through our secure payment gateway partner (Instamojo). We do not store your complete credit card or debit card information on our servers. Payment information is encrypted and handled in compliance with industry standards.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences. Note that disabling cookies may affect some website functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for accounting and legal compliance purposes.

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications at any time
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at contactus@collectrsinc.in

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contactus@collectrsinc.in